Article 1 - Completeness
These general conditions of sale express the entirety
obligations of the parties. The buyer is deemed to
accept without reservation.
These general conditions of sale apply to
the exclusion of all other conditions, and in particular those
applicable for in-store sales or through other
distribution and marketing channels.
They are accessible on the website and will prevail, on
if applicable, on any other version or any other document
The seller and the buyer agree that these general conditions
of sales exclusively govern their relationship.
The seller reserves the right to modify its
Terms of Sales.
These will apply as soon as they are posted on the website
of the seller as identified above.
If a condition of sale were to fail, it would be
considered to be governed by the customs in force
in the distance selling sector whose companies have
headquarters in France.

Article 2 - Content
The purpose of these general conditions of sale is
define the rights and obligations of each of the parties
in the context of the online sale of goods offered by the
seller to buyer, through the website
These general conditions of sale relate only to purchases made by all buyers. The buyer declares to have taken note of these
general conditions of sale and have accepted them before
his immediate purchase or the placing of his order.
In this regard, they are enforceable against it in accordance with the provisions
of Article 1119 of the Civil Code.

Article 3 - Pre-contractual information

§ 3.1 The buyer acknowledges having had prior communication
when placing an order and concluding the
contract, general conditions of sale and completeness
information provided for in Article L. 221-5 of the Code of
consumption in a readable and understandable way.

§ 3.2 Are sent to the buyer in a clear and understandable manner,
the following information :
 The essential characteristics of the good or service
 The price of the good or service
 In the absence of immediate performance of the contract, the date or
the time at which the service provider undertakes to deliver the goods or to
perform the service, regardless of its price
 Information relating to the identity of the service provider, his
postal, telephone and electronic contact details, and
its activities, those relating to legal guarantees,
functionalities of the digital content and, where applicable, to
its interoperability, the existence and modalities of
implementation of guarantees and other contractual conditions

§3.3 The seller provides the buyer with the following information:
 its name or corporate name, the geographical address of its establishment and, if different, that of the head office, its telephone number and its e-mail address
 the terms of payment, delivery and performance of the contract and the terms of processing of complaints by the seller
 its termination in the event of an indefinite contract.

§3.4 The seller indicates, regarding the digital content any relevant interoperability of said content with certain hardware or software of which the professional is or should reasonably be aware.

Article 4 - The order
The buyer can place his order online, from the online catalog and through the form integrated therein, for any product and within the limits of available stocks.
The buyer will be informed by email, if applicable, of the unavailability of an ordered product.
In order for the order to be validated, the buyer must accept, by clicking on the place indicated on the website, these general conditions of sale. He must also specify the address and the delivery method and validate the payment method.
The sale will be considered final after the seller has emailed the buyer confirmation of acceptance of the order and after receipt by the seller of the full price.
Any order implies acceptance of the prices and descriptions of the products available for sale.
In the event of non-payment, incorrect address or any other problem on the buyer's account, the seller reserves the right to block the order until the said problem is resolved.
For any question relating to the follow-up of an order, the buyer must write an email to

Article 5 - Electronic signature
The online supply of the buyer's credit card number and the final validation of the order will constitute proof of the buyer's agreement, of the exigibility of the sums due under the purchase order, signature and of the express acceptance of all transactions carried out.
In the event of fraudulent use of thecredit card, the buyer is invited, as soon as this use is noted, to contact the postal police

Article 6 - Order confirmation
The seller gives the buyer a copy of the contract, on paper signed by the parties or, with the buyer's agreement, on another durable medium, confirming the parties' express commitment.

Article 7 - Proof of the transaction
The computerized registers, kept in the computer systems of the seller under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties.
Purchase orders and invoices are archived on a reliable and durable medium that can be produced as proof.

Article 8 - Product information
The products governed by these general conditions of sale are those which appear on the seller's website and indicated as sold and shipped by the seller.
These are offered within the limits of available stocks.
The products are described and presented as accurately as possible. However, the seller cannot be held liable if errors or omissions occur, if any, in the presentation of these products.
The photographs of the products are not contractual.

Article 9 - Price
The seller reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of the order, subject to availability on that date.
Prices are in euros. They do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order.
Any change in the applicable VAT rate will automatically be reflected in the price of products on the website
Payment of the full price must be made when ordering. At no time can the sums paid be considered as deposits.
If one or more taxes or contributions, in particular environmental, were to be created or modified, up or down, this change could be reflected in the selling price of the products.

Article 10 - Method of payment
This is an order with an obligation to pay, the placing of which involves payment by the buyer.
To pay it, the buyer has, at his option, all the payment methods offered by the seller and listed on the website of said seller Labortemporis
The buyer guarantees the seller that he has the necessary authorizations to use the payment method he chooses, when validating the order form.
The seller may suspend any order management and any delivery in the event of refusal of authorization for payment by bank card from officially accredited bodies or in the event of non-payment.
The seller may refuse to make a delivery or to honor an order from a buyer who has not paid in whole or in part a previous order or with whom a payment dispute is in progress
The seller has established an order verification procedure to verify that no one is using another person's bank details without their knowledge.
In this context, the buyer may be asked to fax the seller a copy of an identity document and proof of address. The order will only be validated after receipt and verification by the seller of the documents sent.
Payments made by the buyer will be considered final only after effective receipt of the sums due by the seller

Article 11 - Product availability
- Refund - Resolution
Except in cases of force majeure or when the online store is closed clearly announced on the home page of the seller's website, the shipping times will be, within the limits of available stocks, those indicated below.
These deadlines run from the date of registration of the order indicated on the order confirmation email.
For deliveries in mainland France, the deadline is 3 working days from the day following the day on which the buyer placed his order.
In the event of non-compliance with the agreed delivery date or deadline, the buyer must, before terminating the contract, direct the seller, by registered letter with acknowledgment of receipt, to perform it within a reasonable additional period.
In the absence of execution of the said contract at the expiration of this additional period, the buyer may freely terminate the contract by registered letter with acknowledgment of receipt.
The contract will be considered terminated upon receipt by the seller of said letter unless the seller has performed the contract in the meantime.
The buyer may, however, immediately terminate the contract, if the dates or deadlines seen above constitute for him an essential condition of the contract.

Therefore, when the contract is terminated, the seller must reimburse the buyer for all sums paid, at the latest within 14 days of the date on which the contract was terminated.
In accordance with Article L. 242-4 of the Consumer Code, when the professional has not reimbursed the sums paid by the consumer, the sums due are automatically increased:
 the legal interest rate if the reimbursement is made no later than 10 days after the expiration of the 14-day period set out above,
 5% if the delay is between 10 and 20 days,
 10% if the delay is between 20 and 30 days,
 20% if the delay is between 30 and 60 days,
 50% between 60 and 90 days,
 and an additional five points for each new month of delay up to the price of the product, then the legal interest rate.
In case of unavailability of the ordered product, the buyer will be informed as soon as possible and may cancel his order. The buyer may, at his option, request either a refund of the sums paid within 30 days at the latest of their payment, or the exchange of the product.

Article 12 - Terms of delivery
Delivery means the transfer to the consumer of physical possession or control of the good. It is only made after confirmation of payment by the seller's banking organization.
The products are delivered to the address indicated by the purchaser on the order form.
Any package returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the buyer's expense.
The buyer can, at his request, obtain the sending of an invoice to the billing address and not to the delivery address, by validating the option provided on the order form.
If the buyer is absent on the day of delivery, the delivery person will leave a calling card in the letterbox, which will allow the package to be collected from the location and for the period indicated.
If at the time of delivery, the original packaging is damaged, torn, opened, the buyer must check the condition of the items. If they have been damaged, the buyer must absolutely refuse the package and note a reservation on the delivery slip (package refused because open or damaged).
The buyer must indicate on the delivery note and in the form of handwritten reserves accompanied by his signature any anomaly concerning the delivery (damage, product missing from the delivery note, damaged package, broken products, etc.).
This verification will be considered completed when the buyer or a person authorized by him, has signed the delivery note.
The buyer must confirm his reservations to the carrier by registered mail no later than two working days following receipt of the item (s) and send a copy of this letter by fax or simple letter to the seller at the address indicated in the legal notices. of the website
If the products must be returned to the seller, they will be subject to a return request from the latter within 7 days of delivery.
Any complaint made after this deadline cannot be accepted. Product returns can only be accepted for products in their original condition (packaging, accessories, instructions, etc.).

Article 13 - Delivery errors
The buyer must formulate with the seller on the same day of delivery or at the latest on the first working day following delivery, any complaint relating to a delivery error and / or to the non-conformity of the products in kind or in quality by in relation to the details of the order form.
Any complaint formulated beyond this period will be rejected by the seller.
The complaint can be made, at the choice of the buyer:
 email address
Any complaint that does not comply with these rules and the time limits set cannot be taken into account and will release the seller from any liability towards the buyer.
Upon receipt of the complaint, the seller will assign an exchange number for the product (s) concerned and will communicate it to the buyer by e-mail.
The exchange of a product can only take place after the allocation of said number.
In the event of a delivery or exchange error, any product to be exchanged or reimbursed must be returned to the seller as a whole and in its original packaging, by registered Colissimo, to the following address: 11 rue du Val 88170 Removille
Return costs are the responsibility of the seller.

Article 14 - Transfer of risk
The transfer of ownership and the related risks of loss and deterioration will only take place after full payment of the price by the buyer, regardless of the delivery date. The products therefore travel at the risk and peril of the seller.
The seller is released from the delivery, which is entrusted to an independent carrier, chosen by the buyer.
The latter must then indicate to this carrier the delivery address.

Delivery is deemed to have been made upon delivery of the products ordered by the seller to the carrier.
Under these conditions, the buyer therefore has no recourse in warranty against the seller in the event of failure to deliver the goods transported.

Article 15 - Product warranty
The seller (Di Saro 'Marco 11 rue du Val 88170 Removille France) guarantees the conformity of the goods with the contract, allowing the buyer to make a request under the legal guarantee of conformity provided for in Articles L. 217-4 and following of the Consumer Code or the warranty against defects in the item sold within the meaning of Articles 1641 and following of the Civil Code.
In the event of implementation of the legal guarantee of conformity, it is recalled that:
 the buyer has a period of 15 days from the delivery of the goods to act;
 the buyer can choose between repairing or replacing the goods, subject to the cost <conditions> provided for in Article L. 217-17 of the Consumer Code
The buyer is exempt from providing proof of the existence of the lack of conformity of the goods during the 15 days following delivery of the goods.
In addition, it is recalled that:
 the legal guarantee of conformity applies independently of the commercial guarantee indicated below;
 the buyer may decide to implement the guarantee against hidden defects of the item sold within the meaning of Article 1641 of the Civil Code. In this case, he can choose between canceling the sale or reducing the price in accordance with Article 1644 of the Civil Code.

Article 16 - Right of withdrawal

In accordance with the provisions of the Consumer Code, the buyer has 14 working days from the date of delivery of his order, to return any item that does not suit him and request an exchange or refund without penalty. , with the exception of the return costs remaining at its expense.

Products must be returned in their original packaging and in perfect condition within 15 days of notification to the seller of the withdrawal decision by the buyer.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be marketed in new condition, accompanied by the purchase invoice.
Deteriorated, soiled or incomplete products are not taken back.
The right of withdrawal can be exercised online on the website using the withdrawal form available on said site. An acknowledgment of receipt on a durable medium will be immediately sent to the purchaser.
Any other mode of declaration of withdrawal is accepted. This must unambiguously express the buyer's desire to withdraw.
If the right of withdrawal is exercised within the aforementioned period, the price of the product (s) purchased and the delivery costs will be reimbursed to the buyer.
Return costs are the responsibility of the buyer.
The exchange (subject to availability) or refund will be made within 15 days of receipt by the seller of theproducts returned by the buyer under the conditions provided above.

Article 17 - Force majeure
All circumstances beyond the control of the parties preventing the performance under normal conditions of their obligations are considered grounds for exemption from the obligations of the parties and result in their suspension.
The party invoking such circumstances must immediately notify the other party of their occurrence and disappearance.
The parties will consult together to examine the impact of the event and agree on the conditions under which the contract will be continued. If the case of force majeure lasts longer than three months, these general conditions of sale may be terminated by the injured party.

Delivery is deemed to have been made upon delivery of the products ordered by the seller to the carrier.
Under these conditions, the buyer therefore has no recourse in warranty against the seller in the event of failure to deliver the goods transported.

Article 18 - Intellectual property
The content of the website (technical documents, drawings, photographs, etc.) remains the property of the seller, the sole holder of the intellectual property rights over this content.
Buyers agree not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and is liable to constitute an offense of counterfeiting.

Article 19 - Data processing and Freedoms
The personal data provided by the buyer are necessary for processing their order and preparing invoices.
They may be communicated to the vendor's partners responsible for the execution, processing, management and payment of orders.
The buyer has a right of permanent access, modification, rectification and opposition with regard to information concerning him under the conditions and according to the modalities defined on the website

Article 20 - Partial non-validation
If one or more stipulations of these general conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force. and their scope.

Article 21 - Non-waiver
The fact that one of the parties does not invoke a breach by the other party of any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation. in question.

Article 22 -

TitleIn case of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.

Article 23 - Language of the contract
These general conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will prevail in the event of a dispute.

Article 24 - Mediation
The buyer can use conventional mediation, in particular with the Consumer Mediation Commission or with existing sectoral mediation bodies, or any alternative dispute resolution method (conciliation, for example) in the event of a dispute.

Article 25 - Applicable law
These general conditions are subject to the application of French law, to the exclusion of the provisions of the Vienna Convention. This is the case for the substantive rules as for the rules of form. In the event of a dispute or complaint, the buyer will first contact the seller to obtain an amicable solution.